FAQ

PAYMENT

How do I pay for my order? Is it secure?
Our checkout process uses Shopify Payments/Stripe or PayPal, two of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as Shopify/Stripe or PayPal. 

We accept Visa, Mastercard, Discover, American Express and Diners Club which adds another layer of protection. So all in, your order and your information is super secure!

SHIPPING

What are my shipping options?

We offer standard shipping world-wide with your order as well as express shipping options. 

How long will it take to receive my order?

Our shipping times are us follows.

• For the USA (including Hawaii and Alaska): you should receive your order within 7-14 business days of placing it.
• For everywhere else: you should receive your order within 14-21 business days of placing it. The wide range is due to different policies of customs clearance in different countries.

We are a small, independent company so these are guidelines not hard and fast rules! Just contact us if you need an update estimated time of arrival for your order.

AFTER ORDERING

I placed an order with INF BRANDS. Can I see its status? 

First off, thank you for ordering with us! 

To see the status of your order or if you have any questions/concerns regarding your shipped order, just email us at support@getmagboost.com. 

What is this store's exchange policy?

We offer a 90 day exchange policy. If you would like to exchange your product just email us and we will provide you with a return address. Please note, you are responsible for return costs.

What is this store's return policy?

We offer a 90 day return policy. If you would like to return your product just email us and we will provide you with a return address. Please note, you are responsible for return costs.

My order hasn’t arrived yet, what do I do?

If it is beyond the estimated shipping times since you have placed your order, just email us with your order number at support@getmagboost.com and we will start checking it ASAP.

What if something is wrong with my order?

If you have a problem with an order from this store, please get in touch with us directly at support@getmagboost.com ASAP and we will help you!